SiteGPT alternative
Verdesk vs SiteGPT: honest comparison (September 2026)
SiteGPT is an AI chatbot trained on your website, with plans sized for very large sites. Verdesk is an AI assistant for small-business websites: it learns your site, answers in your customer's language and hands over to your team when it can't. Here's how they compare, including when SiteGPT is the better choice.
Side by side
| Verdesk | SiteGPT | |
|---|---|---|
| Cheapest paid plan | Starter, $29/mo — 2,000 messages | Starter, $59/mo ($39/mo billed yearly) — up to 4k messages |
| Free option | Free plan, 300 messages/mo, no card | No free plan; 7-day trial, card required |
| How usage is counted | 1 AI reply = 1 message, whatever the model. Top-ups: 1,000 for $25 | Messages; GPT-4.1 messages cost 10× GPT-4.1-mini messages |
| AI replies included in the plan | Yes — no separate AI add-on or API key | Yes |
| Replies in the customer's language | Automatic, in the language the customer writes | Yes — can answer in another language |
| Correct an answer so it sticks | “Fix this answer” — your correction is used first from then on | One-click Q&A fixes from Growth |
| Hand over to a person | Console inbox on every plan; email and Telegram alerts on paid plans | Take over in the iOS app (Growth+); Zendesk handoff on Scale |
| Reply to customers from Telegram | Yes, from Starter | Not stated on their pricing page |
| Remove the vendor's branding | From Growth ($99/mo) | Paid add-on ($39/mo billed yearly) |
| API | Not yet — on the Business-plan roadmap | Growth and up |
SiteGPT facts as of September 2026, from SiteGPT's pricing page. Prices change — check there before you decide. Verdesk prices are current.
Pricing
Verdesk
- Free · $0300 messages/mo · 1 chatbot · 1 seat
- Starter · $29/mo2,000 messages/mo · 1 chatbot · 2 seats
- Growth · $99/mo7,500 messages/mo · 3 chatbots · 5 seats
- Business · $299/mo25,000 messages/mo · 10 chatbots · 15 seats
SiteGPT as of September 2026
- Starter · $59/moUp to 4k messages/mo · 1 chatbot · up to 1,000 pages
- Growth · $129/moUp to 10k messages/mo · 2 chatbots · up to 10,000 pages
- Scale · $429/moUp to 40k messages/mo · 3 chatbots · up to 50,000 pages
- Enterprise · CustomCustom message volume · up to 500,000 pages
Monthly billing shown; yearly billing is lower ($39, $79 and $259 a month). SiteGPT counts “both the user's question and the AI's reply” as messages, and GPT-4.1 messages are 10× the cost of GPT-4.1-mini.
Where Verdesk is different
A free plan, no card
SiteGPT has no free plan and its trial needs a card. Verdesk Free gives 300 AI replies a month for as long as you like.
Start for less
Verdesk Starter is $29/mo for 2,000 AI replies. SiteGPT Starter is $59/mo billed monthly.
No model multiplier
SiteGPT prices GPT-4.1 messages at 10× GPT-4.1-mini. In Verdesk every AI reply is one message, and customer questions don't count at all.
Reply from Telegram
Verdesk sends new chats to your Telegram and your reply lands in the website chat. Telegram isn't mentioned on SiteGPT's pricing page.
When SiteGPT is the better choice
- Your website is very large — SiteGPT reads up to 1,000 pages on Starter and 10,000 on Growth.
- You need an API (Growth and up).
- You want Slack, Messenger, Crisp, Freshdesk, Zoho SalesIQ or Zendesk integrations.
- You need a HIPAA-eligible plan, or an agency plan (SiteGPT Enterprise / agency).
Try Verdesk on your own website
Free plan, no card. Most owners are answering customers within ten minutes.
Start freeQuestions
Does SiteGPT have a free plan?
No — as of September 2026 SiteGPT offers a 7-day trial that requires a card. Verdesk has a free plan with 300 AI replies a month and no card.
Does Verdesk charge more for better AI models?
No. Every AI reply counts as exactly one message, whatever model answers it, and the model is included in the plan. Extra messages on paid plans are 1,000 for $25.
Can I switch from SiteGPT to Verdesk?
Yes. There's no import from SiteGPT: add your website address in Verdesk and it reads your pages itself, then add any files or notes. Most people are testing answers within ten minutes, on the free plan.