Chatbase alternative
Verdesk vs Chatbase: honest comparison (September 2026)
Chatbase is an AI agent builder with a wide set of integrations, actions, and voice features on its higher plans. Verdesk is an AI assistant for small-business websites: it learns your site, answers in your customer's language and hands over to your team when it can't. Here's how they compare, including when Chatbase is the better choice.
Side by side
| Verdesk | Chatbase | |
|---|---|---|
| Cheapest paid plan | Starter, $29/mo — 2,000 messages | Hobby, $40/mo — 700 message credits |
| Free option | Free plan, 300 messages/mo, no card | Free plan, 50 message credits/mo |
| How usage is counted | 1 AI reply = 1 message, whatever the model. Top-ups: 1,000 for $25 | Message credits; a reply costs a number of credits that depends on the AI model chosen |
| AI replies included in the plan | Yes — no separate AI add-on or API key | Yes, paid for with message credits |
| Replies in the customer's language | Automatic, in the language the customer writes | Not stated on their pricing page |
| Correct an answer so it sticks | “Fix this answer” — your correction is used first from then on | Yes — a “revise” button adds the fix as Q&A data |
| Hand over to a person | Console inbox on every plan; email and Telegram alerts on paid plans | “Helpdesk” listed on Standard and up; handoff not described |
| Reply to customers from Telegram | Yes, from Starter | Not in the integrations listed on the pricing page |
| Remove the vendor's branding | From Growth ($99/mo) | $99/mo add-on; white-labelling on Enterprise |
| API | Not yet — on the Business-plan roadmap | Standard ($150/mo) and up |
Chatbase facts as of September 2026, from Chatbase's pricing page. Prices change — check there before you decide. Verdesk prices are current.
Pricing
Verdesk
- Free · $0300 messages/mo · 1 chatbot · 1 seat
- Starter · $29/mo2,000 messages/mo · 1 chatbot · 2 seats
- Growth · $99/mo7,500 messages/mo · 3 chatbots · 5 seats
- Business · $299/mo25,000 messages/mo · 10 chatbots · 15 seats
Chatbase as of September 2026
- Free · $050 message credits/mo · 1 agent · 1 member
- Hobby · $40/mo700 message credits/mo · 1 agent · 2 members
- Standard · $150/mo4,000 message credits/mo · 1 agent · 3 members
- Pro · $500/mo15,000 message credits/mo · 1 agent · 5 members
- Enterprise · Contact salesHigher limits
Monthly prices shown; Chatbase advertises 20% off yearly plans. Its free plan deletes agents after 14 days of inactivity.
Where Verdesk is different
One reply is one message
Chatbase says a reply costs a number of credits depending on the model you choose. In Verdesk every AI reply counts as exactly one message, so the number on your plan is the number of answers you get.
More answers for less
Verdesk Starter is $29/mo for 2,000 messages. Chatbase Hobby is $40/mo for 700 message credits.
Your own name, without an add-on
The Verdesk badge disappears on Growth ($99/mo). Chatbase lists removing its branding as a $99/mo add-on.
Reply from Telegram
Verdesk sends new chats to your Telegram and your reply lands in the customer's website chat. Telegram isn't among the integrations on Chatbase's pricing page.
When Chatbase is the better choice
- You need an API today — Chatbase includes API access from its Standard plan.
- You want voice, telephony or outbound campaigns (Standard and up).
- You rely on integrations such as Stripe, Zendesk, Shopify, HubSpot, Salesforce or Zapier.
- You need a HIPAA-eligible plan (Chatbase Enterprise).
- You want to pick the AI model yourself and are happy for pricier models to use more credits.
Try Verdesk on your own website
Free plan, no card. Most owners are answering customers within ten minutes.
Start freeQuestions
Is Verdesk cheaper than Chatbase?
At the entry level, yes: Verdesk Starter is $29/mo for 2,000 messages, and Chatbase Hobby is $40/mo for 700 message credits (as of September 2026). Chatbase includes more on its higher plans, such as API access and voice.
Does Verdesk charge more for better AI models?
No. Every AI reply counts as exactly one message, whatever model answers it, and the model is included in the plan. Extra messages on paid plans are 1,000 for $25.
Can I switch from Chatbase to Verdesk?
Yes. There's no import from Chatbase: add your website address in Verdesk and it reads your pages itself, then add any files or notes. Most people are testing answers within ten minutes, on the free plan.